Steps to Furnace Replacement: From Old to New
Replacing an old, defunct furnace is a big decision and an important investment in your home’s comfort and energy efficiency. Sometimes you get to make that decision proactively and sometimes it’s made for you if your existing furnace is no longer safe to operate or repairable. Either way, our team at R&B will be with you through the entire replacement process to ensure that you have the knowledge to make the right choice for your home. Our aim is to leave you with a reliable, high-efficiency system that meets your heating needs. Here’s what you can expect every step of the way:
STEP 1
Initial Assessment and Consultation
When you contact us, we’ll schedule a no-obligation, free estimate visit to assess your current set up and future needs. The most common thing that happens at these meetings is the homeowner will take full advantage of having a 30-year heating expert at their disposal and will ask all the burning questions they have. Contradictions and ambiguities from their own research are resolved. This conversation will usually result in a few options for a new furnace installation.
During this consultation, we’ll also take the time to understand your home’s heating needs, such as the square footage, insulation, number of rooms, and your energy efficiency goals. Based on this, we’ll recommend some system choices – good, better, or best – for your home, considering factors like fuel type efficiency ratings, desired level of technology, and your budget. We’ll walk you through various models, including combination fuel source options, to ensure you understand the benefits and costs associated with each. Then you’ll make the final choice.
STEP 2
Furnace Selection and Agreement
Our quotes are detailed and take into account outside work that might need to be budgeted for, such as electrical upgrades. You’ll get one price for the work that R&B will do, including the cost of the furnace, labor, and any additional services or components you may need, such as ductwork adjustments, new thermostats, or air filtration systems.
We receive a lot of phone calls at this stage with follow-up questions. We love this part as we want to make sure you’re informed.
Once you approve the quote, we’ll accept a deposit, arrange a permit, order the system and schedule the installation time for the furnace replacement.
STEP 3
Removal of the Old Furnace
On the scheduled installation day, our team will arrive and begin by safely disconnecting and removing your old furnace. This includes disconnecting the gas, removing the existing venting system, and properly disposing of the old unit. We take great care to minimize any disruption to your home during this process, but you will be without heat.
STEP 4
Installation of the New Furnace
Once the old furnace is removed, the installation of your new furnace begins. Our technicians will place the new unit, ensuring that it is level, and securely connected to the gas line and venting as required, and that the condensate has been properly sloped and routed.
STEP 5
Testing the New Furnace
Once the new furnace is installed, we’ll perform a series of tests to ensure it’s working properly and within manufacture’s specifications. This includes verifying that the system is heating your home efficiently, checking the ignition and burner system, and making sure the fan is circulating air correctly. We also test for any potential issues such as gas leaks or improper venting, ensuring that carbon monoxide levels are within the allowable range.
The whole process usually takes 1-2 days, and we do everything we can to get you heat by the end of the first day.
STEP 6
Educating the Homeowner
Once the furnace is up and running, we’ll take the time to walk you through its features and controls. This includes:
- Thermostat Walkthrough: We’ll show you how to operate your new thermostat, including setting the temperature and adjusting the modes (heating, cooling, fan only). If you’ve upgraded to a smart thermostat, we’ll also explain how to program schedules and optimize energy use.
- Smart Features: If your new furnace has smart technology that allows you to control the system remotely, we’ll connect it to your home’s Wi-Fi network. This allows you to adjust the temperature, monitor the system’s performance, and receive maintenance reminders directly to your smartphone.
- Mobile and Internet Connectivity: We’ll help you download any apps and connect the furnace to your phone or tablet. Sometimes you can even use voice assistants like Amazon Alexa or Google Assistant (if compatible). This feature adds convenience, allowing you to adjust your heating settings from anywhere.
- System Settings & Filters: We’ll show you where the air filters are located, explain how often they should be changed, and guide you on setting up any maintenance alerts. Keeping your filters clean is essential for the efficient operation of your furnace.
STEP 7
Final Walkthrough and Clean-Up
Once everything is in place and functioning properly, we’ll make sure to clean up the work area and remove any debris or old materials from the installation to ensure we’ve left the mechanical room tidy. If you have any questions about the furnace’s operation, maintenance, or warranty, we’ll be happy to answer them, or you can always call the office.
STEP 8
Ongoing Support
Your relationship with us doesn’t end once the installation is complete. If there are grants to claim, we’ll help ensure you have everything you need to complete that process.
We’ll also provide you with ongoing support, including reminders for routine maintenance, annual inspections, and a warranty that covers parts and labor for your new furnace. We’re always just a phone call, or email away if you have questions or need assistance with your system. We also have a customer portal on our website where you can access all the work we’ve done.
By the end of the process, you’ll have a fully functioning, high-efficiency furnace that’s tailored to your home and lifestyle. You can rest easy knowing your home will stay warm and comfortable, with the added benefits of energy savings and advanced features like remote control through your phone.
If your furnace has been giving you trouble or you’re ready for an upgrade, contact us today to schedule an assessment and start the furnace replacement process. We’re here to ensure your home stays comfortable all year long.
