As Rob’s Dad, whom started this business in the early 1970s, used to say,
“Customers think they want the cheapest price, until they get it in exchange for cheap work.”
He found that what customers really want is quality work at a fair price; this is what he built this company on. While R&B won’t be the cheapest company, we will offer the highest quality solutions for any given need and back those solutions with a reliable warranty. You will find that the highest rated local plumber, like R&B will share that philosophy.
We believe that at the end of the job, customers want to feel satisfaction that the job has been done with quality workmanship, quality materials, and that they won’t have the same problem again. Our mission is to provide that.
We are not a fly-by-night operation—unless the night is over 40 years long. We have a solid foundation, many years in the business and as a second-generation company with kids, many years to go. That means that next week, next year, or even next 40 years, R&B will be here to service its client base. With our reliable warranty, you can feel secure in choosing R&B. Highest rated local plumber means, we’ve built our reputation overtime and it will stand the test of time.
The next piece of this blog series will focus on insurance. What does the business need so that you are protected.