brown wooden table with white pillar candles

I overheard a customer once asking Rob, owner of R&B, this exact question. What is the best brand and what model should I choose? I opened my ears to listen curiously since his house was in Eastern Canada and we are here in the West, so Rob had absolutely no partiality to any particular brand…

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Here’s something a little different… Did you know in an effort to increase the installation of energy efficient furnaces in all of our homes, Fortis BC is now offering rebates on services that we can provide to you! Interested to know what you can receive rebates on? Read on we have all the information below!…

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North Vancouver Heating Repair

Furnace parts, am I right? If your heat has stopped working, started to make a strange noise, or if your furnace has started grinding, or gone BANG! Then you’ve called for help. After a thorough diagnosis your brilliant R&B technician has announced what the problem is… and you’re still left wondering, what did he say…

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Error Code 33. On a Carrier furnace, it means restricted air flow, and I’ll never forget it. It can mean other things, but in this case, it didn’t. There really was a problem with air flow. We know that now of course, but at the time it was baffling. I’m going to tell you a…

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Is it burner out?  Let’s see…Do you want to guess my age?  People usually say 40 years, sometimes 50, and those young punks say 20, like that’s supposed to be old!  Actually, I’m 5.  Shocking, right?  So, how come I look like I blew up? For those of you who are new to the world of getting your…

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The Headline “15-month-old girl saved family from carbon monoxide leak” was the headline in the Province News Paper a few years ago when this blog was first written.  We always reflect on carbon monoxide (CO) this time of year as heating systems are started and doors and windows are closed tightly. The Lesson The article…

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It’s good to know that R&B emergency service is there when you really can’t wait.  You’re paying for us to come save the day so read about how to make the most of our visit. Are you too cold or wet? We’ve got 24-hour emergency service at the ready! Heating If you can avoid having to…

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The Heating Shock Most of our heating customers get their annual heating service each year without the need for further work.  However, if you are like our recent fall customer, Mrs. Leaf, your experience might be that the annual service of your heating equipment resulted in the discovery of such high levels of Carbon Monoxide…

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  When your insurance company tells you they won’t cover another flood it’s time to look for a different approach and that’s just what this homeowner did when she decided to phone R&B. The answer as affected by our popular technician Malcolm, was elegantly simple.  His solution was to wire the furnace through the condensate…

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