The Headline “15-month-old girl saved family from carbon monoxide leak” was the headline in the Province News Paper a few years ago when this blog was first written. We always reflect on carbon monoxide (CO) this time of year as heating systems are started and doors and windows are closed tightly. The Lesson The article […]
It’s good to know that R&B emergency service is there when you really can’t wait. You’re paying for us to come save the day so read about how to make the most of our visit. Are you too cold or wet? We’ve got 24-hour emergency service at the ready! Heating If you can avoid having to […]
The Heating Shock Most of our heating customers get their annual heating service each year without the need for further work. However, if you are like our recent fall customer, Mrs. Leaf, your experience might be that the annual service of your heating equipment resulted in the discovery of such high levels of Carbon Monoxide […]
Like oil changes for your vehicle, your furnace or boiler needs to be serviced annually as well. Also, much like you will wash and vacuum your car several times a year (unless you are me), you should also be changing or cleaning your air filters 2-4 times per year – but that you can do […]
When your insurance company tells you they won’t cover another flood it’s time to look for a different approach and that’s just what this homeowner did when she decided to phone R&B. The answer as affected by our popular technician Malcolm, was elegantly simple. His solution was to wire the furnace through the condensate […]
A condensate pump is a small item, about the size of a shoe-box. It does, however, have in important job. But first, a little background. Today’s high-efficiency furnaces produce an exhaust stream with a higher than average water content. As it cools it forms condensate, which is a fancy word for water. This water is […]
What will your great plumbing and heating company tell you about how to choose a furnace system for your house? Consider brand: Choose one that’s been proven to last and has an excellent warranty. A quality installer will already be choosing products that have been proven in their experience to provide the best customer experience. […]
I overheard a customer come in a few months ago asking Rob, owner of R&B, this exact question. What is the best brand and what model should I choose? I opened my ears to listen curiously since his house was in Eastern Canada and we are here in the West. Rob’s answer surprised me… “You […]
