Archive for May 2016

Dear Rob: We are looking for a home on the North Shore, and it is so competitive, we are being forced to consider buying our real estate without subjects.  When it comes to plumbing and heating most of it is hidden behind the walls.  What are some things I can look for to give me…

Ratings Great ratings come from a good customer experience and a solid warranty.  In this section of the highest rated local plumber blog series I focus on these aspects and what R&B has to offer. Whether it’s the Better Business Bureau, Homestars, Google or another online organization, the highest rated local plumber is a coveted…

Ticketed Journeymen People get into the plumbing and heating trade for many reasons but it’s not for the quick trip to the top.  Those who get their certification have put many hours and years into it.   Because they also want the best experience, they look for the highest rated local plumber to work for.  Once…

If you are looking for a go to company who will service your plumbing and heating needs, chances are you’ve Googled “highest rated local plumber”  You may also be wondering what makes R&B fall at the top of the category.  Part 3 of this series considers insurance.  What we need to have to serve you…

Business Philosophy: As Rob’s Dad, whom started this business in the early 1970s, used to say, “Customers think they want the cheapest price, until they get it in exchange for cheap work.” He found that what customers really want is quality work at a fair price; this is what he built this company on.   While…