Much like the cobbler whose children have no shoes, we are the family of a heating technician…well anyway.  We had no heat. When my husband came upstairs with our old filter, it was gray and fluffy where it should have been smooth and white. Really! Our filter should’ve been changed at least 2 – 4…

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I’ll tell you a secret. Even though I am the wife of a man who does plumbing and heating, we are not immune from the instances of, “Honey, there is no heat!”, as happened to us last winter. It started when I realized I was COLD and not because one of the children left the…

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  When your insurance company tells you they won’t cover another flood it’s time to look for a different approach and that’s just what this homeowner did when she decided to phone R&B. The answer as affected by our popular technician Malcolm, was elegantly simple.  His solution was to wire the furnace through the condensate…

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A condensate pump is a small item, about the size of a shoe-box.  It does, however, have in important job. But first, a little background.  Today’s high-efficiency furnaces produce an exhaust stream with a higher than average water content.  As it cools it forms condensate, which is a fancy word for water.  This water is…

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What will your great plumbing and heating company tell you about how to choose a furnace system for your house? Consider brand:  Choose one that’s been proven to last and has an excellent warranty.  A quality installer will already be choosing products that have been proven in their experience to provide the best customer experience. …

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