North Shore’s Plumbing and HVAC Experts

William & his crew did an excellent job. cleaned as they went .we were replacing a 100 gallon tank .with two industrial rapid units .they also did an excellent job replacing our dryer vent system. I would highly recommend this company

Sam was very helpful in getting me a new tap so no more leaks!! He’s a very nice guy and has great customer service!!!

Unbelievable Service and Customer Delivery and Experience. Bravo and Kudos to Both Malcolm and Sam. I have been using them for over a dozen years and can only say I am and have been utterly satisfied. Quality Price, Quality Service and Quality Workmanship.

The plumbing technician who replaced my garbage disposal with a basket strainer this afternoon was very friendly and thorough. He was good enough to explain what he was doing at every step of the way. He also answered the few questions I had afterwards and anticipated a few other questions in my mind, such as whether it was necessary for the basket strainer on the other side of the sink to be replaced. All in all, he made me glad I made that service request. If I hadn't have done that, I never would have noticed the water leakage from the garbage disposal that he noticed. My timing couldn't have been more perfect, since he removed the disposal before any water could have gotten to the wires and caused more than plumbing issues.

Fast efficient high quality service to repair our frost damaged outside faucet.

In the middle of the recent snowfall in Vancouver, my furnace stopped working, I reached out to R&B and from our first encounter I could tell they cared about their clients. They have an amazing admin staff that reposnded to request with care and urgency. The technician sent was extremely knowledgeable, fast and responsible. He was able to also identify a water leakage issue while he was at my place which was not part of his agreement and for that I am grateful. Overall I am extremely satisfied with the service provided and I would recommend them. I would like to say a big thank you to the team; Sally, Rob, Melcan, and special thanks to Will.

In November I approached 4 different plumbers for a new boiler and on demand water heating system and an air conditioner unit. I looked at split level and stand alone heat exchanger, Innova. I decided on the Innova and R&B was very competitive on both the boiler and the Innova unit. There were some delays due to the supply shortages but they kept me informed. The combi boiler work was artful, I have a new respect for plumbers the repiping they did is a piece of art. The staff were in my home for a total of 5 days, respectful, patient and hard working. One of the units they made a mistake with the planning and they needed scaffolding to get outside, no additional charges. We worked through that and the scheduling. Well done. Sally at the office submitted my rebate paper work for me and everything is working well. I recommended them to a friend and last I heard all is good. I see reviews where people are frustrated, supply issues are a real thing, it is hard to get many items at the moment. Staffing shortages are real, skilled staff are hard to find. R&B is going through this and I am a witness that they are trying to resolve the issues by bringing on trainees. Well done and thank you for the work.